LCS products are sold for professional consulting and laboratory use only and are not intended for any other commercial, drug, medicinal, household or other consumer purposes.

We reserve the right to refuse a sale to persons not considered qualified to handle hazardous substances, or if we suspect that the intended use of the chemical is for illicit purposes.

Taxes are calculated based on the shipping address. Ontario Retail Customers are charges PST and GST. Clients from provinces other than Ontario are charged GST only. No Canadian taxes are charged on International order.

If you Company is tax exempt, please first register your company with LCS store, and then fax us your proof of tax exemption. Your profile will be updated within 24 hours.

Attention international buyers. When shopping in LCS Store, your default address assumed to be in Ontario, and system might show Canadian taxes. It will be corrected at check-out point when you give your proper address or you can simply log-in into you account.

Buyer is responsible for any import and local sales taxes specific for your country.

Laboratory Connection Services (LCS) store takes pride in providing great customer service. We will do all we can to ensure your order arrives safely and in a timely fashion. Please allow a reasonable time for orders to reach you. If you selected UPS as you shipping method, you will be provided with a tracking number. If you chosen “Economical” shipping, it may take from 1-3 days within Canada, and up to 3 weeks for oversea destinations.

Buyers, please be sure that you provide internationally accepted format for your address, and your complete contact information. We deliver to physical addresses only.

If you require a shipping to address different than the billing one, LCS store reserves the right to contact you for clarification. This option is available for registered accounts only (not for Guests buyers).

LCS is the sole owner of the information collected by the company.

Information is collected for the purpose of providing clients with requested service.

LCS does not disclose email addresses or any other contact information to outside organizations except when required by law.

LCS does not handle or store sensitive financial or health related information. Please do not email us your Credit Card Information.

If user wants to remove his/her profile, please email us at info@labconserv.com

We take great care to ensure that your order is filled and packed accurately. Upon receipt of your order please examine it closely. Contact us immediately if material is missing or damaged.

Should an instance arise when the quality of the product does not meet your expectation, we will do our utmost to correct the problem. If we cannot satisfy your concerns we will gladly accept return of the item and issue a full credit. Returns for other reasons may be subject to a restocking charge.

To obtain a Return Authorization Number contact our customer service office at sales@labconserv.com. Any goods arriving without a Return Authorization Number may be refused. We are unable to accept for return:

Items which are opened or used, unless they are found to not meet specifications as described in catalogue Items which have less than 3 month of shelf-life left Items that are damaged, modified or shelf-worn